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Evidence Guide: BSBPUB504 - Develop and implement crisis management plans

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBPUB504 - Develop and implement crisis management plans

What evidence can you provide to prove your understanding of each of the following citeria?

Develop crisis management plans

  1. Conduct research to identify crisis management best practice
  2. Consult relevant groups and individuals for input into the crisis management plan
  3. Document, distribute and maintain organisational crisis management plan
  4. Ensure organisational crisis management plan is clearly understood by relevant groups
  5. Ensure crisis management plan complies with organisational policies and legal and ethical requirements
  6. Practise simulated crisis responses
Conduct research to identify crisis management best practice

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consult relevant groups and individuals for input into the crisis management plan

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document, distribute and maintain organisational crisis management plan

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure organisational crisis management plan is clearly understood by relevant groups

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure crisis management plan complies with organisational policies and legal and ethical requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Practise simulated crisis responses

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement a crisis management plan

  1. Set up a dedicated crisis resource centre
  2. Develop a crisis response team to deal with media and conduct issue tracking
  3. Monitor media to ensure the organisation is aware of possible crises
  4. Implement and monitor issues tracking systems according to crisis plan
Set up a dedicated crisis resource centre

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop a crisis response team to deal with media and conduct issue tracking

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor media to ensure the organisation is aware of possible crises

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement and monitor issues tracking systems according to crisis plan

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review and update crisis management plans

  1. Consult managers and employees about the effectiveness of the crisis plan
  2. Amend crisis management plan as necessary to comply with legal and ethical requirements
Consult managers and employees about the effectiveness of the crisis plan

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Amend crisis management plan as necessary to comply with legal and ethical requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Develop crisis management plans

1.1 Conduct research to identify crisis management best practice

1.2 Consult relevant groups and individuals for input into the crisis management plan

1.3 Document, distribute and maintain organisational crisis management plan

1.4 Ensure organisational crisis management plan is clearly understood by relevant groups

1.5 Ensure crisis management plan complies with organisational policies and legal and ethical requirements

1.6 Practise simulated crisis responses

2. Implement a crisis management plan

2.1 Set up a dedicated crisis resource centre

2.2 Develop a crisis response team to deal with media and conduct issue tracking

2.3 Monitor media to ensure the organisation is aware of possible crises

2.4 Implement and monitor issues tracking systems according to crisis plan

3. Review and update crisis management plans

3.1 Consult managers and employees about the effectiveness of the crisis plan

3.2 Amend crisis management plan as necessary to comply with legal and ethical requirements

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Develop crisis management plans

1.1 Conduct research to identify crisis management best practice

1.2 Consult relevant groups and individuals for input into the crisis management plan

1.3 Document, distribute and maintain organisational crisis management plan

1.4 Ensure organisational crisis management plan is clearly understood by relevant groups

1.5 Ensure crisis management plan complies with organisational policies and legal and ethical requirements

1.6 Practise simulated crisis responses

2. Implement a crisis management plan

2.1 Set up a dedicated crisis resource centre

2.2 Develop a crisis response team to deal with media and conduct issue tracking

2.3 Monitor media to ensure the organisation is aware of possible crises

2.4 Implement and monitor issues tracking systems according to crisis plan

3. Review and update crisis management plans

3.1 Consult managers and employees about the effectiveness of the crisis plan

3.2 Amend crisis management plan as necessary to comply with legal and ethical requirements